Privacy policy

Last updated: June 5, 2026

This website is owned and operated by House of SA.

SAFRAGRANCE is a fragrance brand owned and managed by House of SA. Throughout this Privacy Policy, the terms “we”, “us”, and “our” refer to House of SA, operating the SAFRAGRANCE brand.

SAFRAGRANCE provides this store and website, including all related information, content, features, tools, products, and services (the “Services”), to offer you a seamless and curated shopping experience. The Services are powered by Shopify, which enables us to deliver our products and services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from SAFRAGRANCE or otherwise interact with us.

By accessing or using any part of the Services, you confirm that you have read, understood, and agree to this Privacy Policy.

Personal Information We Collect

When we refer to “personal information,” we mean information that identifies you or can reasonably be linked to you.

We may collect the following types of personal information:

  • Contact Information: Name, billing/shipping address, phone number, email
  • Financial Information: Payment details, transaction records, payment confirmations
  • Account Information: Username, password, preferences, settings
  • Transaction Data: Products viewed, added to cart, purchased, returned, or exchanged
  • Communications: Messages sent to customer support
  • Device Information: IP address, browser type, device identifiers
  • Usage Data: How you interact with our website and services

How We Collect Your Information

We collect personal information:

  • Directly from you (when you create an account, place orders, or contact us)
  • Automatically (via cookies and website tracking technologies)
  • From service providers (e.g., payment processors, analytics tools)
  • From third-party partners where applicable

How We Use Your Information

We use your personal information to:

Provide and Improve Services

  • Process orders and payments
  • Deliver products and manage shipping
  • Personalize your shopping experience
  • Manage your account

Marketing and Advertising

  • Send promotional messages (email, SMS)
  • Show relevant ads based on your activity

Security and Fraud Prevention

  • Protect your account and transactions
  • Detect and prevent fraudulent activity

Customer Support

  • Respond to inquiries and support requests

Legal Compliance

  • Meet legal and regulatory requirements

All transactions and payments made through SAFRAGRANCE are processed under House of SA, the registered business entity.

How We Share Your Information

We may share your information with:

  • Shopify and service providers (payments, logistics, analytics, hosting)
  • Marketing and advertising partners
  • Third parties when required to fulfill your order (e.g., shipping)
  • Authorities when required by law

Relationship with Shopify

The Services are hosted by Shopify, which processes personal data to support and improve your experience.

Your data may be transferred internationally and shared with Shopify and its partners to deliver services effectively.

To learn more, visit Shopify’s Privacy Policy.

Third-Party Links

Our website may contain links to third-party platforms. We are not responsible for their privacy practices or content.

Children’s Privacy

Our Services are not intended for children. We do not knowingly collect personal information from individuals under the legal age in their jurisdiction.

Data Security & Retention

We implement security measures to protect your data. However, no system is completely secure.

We retain your data only as long as necessary to:

  • Provide services
  • Meet legal obligations
  • Resolve disputes

Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction
  • Request deletion
  • Request data transfer
  • Opt out of marketing communications

You can exercise these rights by contacting us.

Complaints

If you have concerns about how your data is handled, please contact us. You may also contact your local data protection authority if applicable.

International Data Transfers

Your data may be stored or processed outside your country. We ensure appropriate safeguards are in place where required.

Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date.

Contact Information

If you have any questions, contact us:

Business Name: House of SA
Brand Name: SAFRAGRANCE
Email: safragrancesng@gmail.com
Address: No. 42 James Street, Lagos, Nigeria.                                                          Phone number: 0707-092-2504