Authenticity & Sourcing Guide

At SAFRAGRANCE, trust is the foundation of everything we do. This guide explains exactly how we source our fragrances and what you can expect when your order arrives.

How We Source Our Fragrances

Every fragrance in our collection is sourced directly from authorised distributors and verified suppliers. We give you value for your money — full stop. Before any scent joins our collection, our team personally evaluates it to ensure it meets our standards of quality and authenticity.

By working directly within verified supply channels, we cut out unnecessary intermediaries and pass that value on to you through fair, competitive pricing — because we believe premium fragrances should be accessible to everyone in Nigeria.

Our Authenticity Promise

Sourced from authorised distributors and verified suppliers — every product, every order.
Zero tolerance for fakes — we never stock fake .
Personally curated — our team evaluates every scent before it reaches you.
Backed by genuine care — we stand behind every item we sell.

Frequently Asked Questions

Why does the packaging on my fragrance look slightly different from photos online?

Fragrance houses periodically refresh their packaging — box design, font, or label placement may change between production batches while the juice inside remains identical. Authentic products from the same brand can look subtly different depending on when they were manufactured. If you have a specific concern about your order's packaging, please reach out to us directly (see the contact path below).

Why does my fragrance smell slightly different from a sample or a previous bottle?

Scent perception is highly personal and can be influenced by your skin chemistry, humidity, temperature, and even diet. Additionally, fragrance houses occasionally refine a formula over time. Minor scent variation between batches is normal for authentic fragrances and is not an indicator of a counterfeit product.

I want to ask about a specific bottle I received — what should I do?

We're here to help. The fastest path is to contact our support team directly (details below) with your order number and, if helpful, a photo of the bottle. We'll look into it promptly and make sure you're taken care of.

How do I get in touch with SAFRAGRANCE support?

Visit our Contact page to reach our team. Whether you have a question about a scent, need help choosing a fragrance, or want to raise a concern about an order, we're always ready to help you find the right answer.

— The SAFRAGRANCE Team